Softronic : Data Protection & Privacy Policy

Privacy Policy

At Softronic, we are committed to protecting your privacy. This policy outlines our practices regarding personal data collection, use, and processing in compliance with relevant laws, including India’s Information Technology Act, 2000 and related rules, GDPR, and other global privacy regulations. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide better services to our users. The types of information we gather include:

Personal Identification Information: This may include your name, email address, phone number, and other personal details provided through forms.
Usage Data: This encompasses data about how you use our services and interact with our website, including pages visited and time spent.
Cookies and Tracking Technologies: We utilize cookies to improve user experience, analyze site traffic, and serve personalized content. You can manage cookie preferences through your browser settings. For more details, visit our Cookie Policy.

2. How We Use Your Information

Your information may be used in the following ways:

To provide and maintain our services, including fulfilling service requests and processing transactions.
To communicate with you regarding updates, promotions, and other relevant information.
To enhance our website and services through data analysis and testing.

3. Sharing of Your Information

We do not sell or trade your personal information. However, we may share your data with trusted third parties for the purposes of:

4. Access, Modification, and Deletion of Personal Information

You have the right to access, rectify, or request deletion of your personal information. To exercise these rights, contact us using the designated channels on our website. We will respond to your requests in compliance with applicable laws and within a reasonable timeframe.

5. Data Security

We prioritize the security of your personal data and implement appropriate measures to safeguard information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure access protocols.

6. International Data Transfers

We may transfer personal data to countries other than your own, in compliance with applicable data protection laws. When doing so, we ensure that suitable safeguards are in place to protect the data transfer.

7. Children's Privacy

We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal data, we will promptly delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. The date of the latest update will be reflected as 2025-01-19.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or data processing practices, please reach out to us through the contact channels available on our website. Your feedback is invaluable as we strive to protect your privacy effectively.

By continuing to use our services, you acknowledge this policy and consent to its terms.